Handover & support
M8 · M9
A documented close: what was built, how it works, and what support follows.
Closure documentation, as-builts where contracted, snagging for built work and defined support afterwards.
M8
Handover
1 to 2 weeks
You receiveConfident possession and a fully documented project.
M9
Protect
As contracted
You receiveContinued care beyond the final invoice.
Decision gate
Snags are closed and documented before final handover.
Indicatively 1 to 2 weeks for handover; support continues for the contracted period.
What we need from you
Attendance at the handover walkthrough. Honest snagging feedback.
What you receive
As-built drawings where contracted. Warranties and test certificates. Maintenance guidance. Defined post-handover support.
Who is responsible
Project Manager. Project Principal.
What can delay it
Outstanding snags. Late test certificates from suppliers.
What happens next
Scheduled reviews during the contracted defects-liability period.
How long is the defects-liability period?
It is set in your contract before construction starts, along with the reviews held during it.